I am having the same problem. my laptop (windows 10) has no problems. My wife (windows 11 new) has no problems. My high end desktop (windows 11) loads and installs, but, when I launch I get the message "We've hit a snag activating your product". I have disabled Norton and Windows virus .. updated ... restarted ... uninstalled and reinstalled. At this point I have spent more time trying to install than I ever did doing my taxes. First time Turbotax is a mostly failed product.... My desktop is the preferred portal, but, will probably have to do on my crumby laptop.
