Get your taxes done using TurboTax

Thanks. I did call, spoke with a support rep, who was trying to help me. Then the phone connection got lost, for some reason. But is there possibly some help online? How could it be that my TurboTax just successfully updated again today (thus proving it realizes it's a legitimate system setup), yet it won't accept my "Sign In" data?

 

This time, I even let it create a new account (using my email instead of User ID). It worked by sending me a code to my phone, and then set up the new account. But the "Sign In" still won't move on and allow the program to work. It just stays in an infinite loop requesting Sign In info.