Turbo Tax Support,
I'm experiencing a defect in the feature for entering Property Tax information.
When I click the "Property Tax" section on the "Deductions and Credits" screen, the screen shows "Checking for Property (Real Estate) Tax Deduction". I wait and nothing happens and there is no indication of progress (see screenshot below). When I click "Enter Info" I am returned to the "Deductions and Credits" screen without explanation.
A similar issue was reported in this ticket from 3 weeks ago. Others have resorted to manually entering property tax information directly into the Schedule A form. That workaround should not be necessary. The quality and usability of this user interface is poor and this defect is a significant regression. Please release an update with the fix as soon as possible so your users can finish 2024 taxes without interruption.
Thank you.
