TT 2024 on macOS downloads and installs updates but then receive a message I am not connected to the intertnet. No Activation

I have downloaded and installed TT 2024 but it will download updates and install them but then receive error message that I am not connected to the internet. I have reinstalled, restarted and even paid for the CD TT2024 software, nothing helps and TT Support tells me that it is an Apple problem, which I doubt. I shut down the firewall disconnected antivirus nothing helps.