- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Trying to activate Premier 2024
Downloaded and got the license key. Went to activate. Got to a reduced size window, with title "TurboTax 2024 - Activation", that says "This account has an license code" and below that is some asterisks and the last 4 characters of my code. It says 0/5 Active.
I had to use scroll bars to look down and to the right to see a button that says "Activate TurboTax". Clicking that button does nothing.
In trying to troubleshoot, I turned off the Windows firewall temporarily. I made Chrome my default browser. I am running as an administrator. Computer running Windows 11. I have rebooted. I have applied Windows updates. Earlier in the process of opening TurboTax, it did do updates.
Closing that window, and then again opening TurboTax 2024 brings me back immediately to that same "TurboTax 2024 - Activation" window. Same non-responsive "Activate TurboTax" button.