Hi Mike,
Here is my experience and it supports what you discovered about the Microsoft Visual C++ issue. (I think it does but I am no technician.)
I had this problem in December. Then, my computer crashed and I had to reinstall Windows 11 Home. But, this was NOT a simple installation and after Dell's method failed, I had to spend 5 hours (and actually more) with Windows help as they installed the latest version of windows.
After rebuilding my computer, I finally got around to installing TurboTax Premier 2024. However, I also downloaded the most current version.
What I am saying is that the Windows Home Version I had which was current through upgrades and the Turbo Tax program in play in December just couldn't be made to work.
I don't know if the problem was with Turbo Tax or Windows but with the way my computer was behaving before the crash, I suspect it was windows but I am no technician.
In any case, if you are still having problems, I would get the Microsoft people to make sure your Windows program is up to date. I would make sure the computer is clean of any residue of uninstalled programs, especially Turbo Tax. If possible, get the people from Turbo Tax to make sure there is no residue hanging around.
Also, when I installed TurboTax on my new Windows machine, it did ask to install Microsoft Visual C++ but from 2024 -- not 2022. This was not happening before so maybe Turbo Tax fixed their program to do that. On the other hand, maybe if one is working from an upgraded version of Windows 11, Turbo Tax wasn't pulling the correct version? Or maybe Microsoft wasn't upgrading Windows 11 as it should.
I don't know what happened. I am no technician. But, it seems to be installed now.
I don't know if this helps anyone or not. (And, I certainly don't recommend an operating system crash like I had in order to install Turbo Tax.) I just thought to pass on the information.
