Jersey Skier
Returning Member

New laptop. Asking to pay for state again

I'm attempting to install the past two years tax returns onto a new MacBook.  I use the desktop version. I have TT opened and it's asking me to download my states. The first one is installed and I get a message to add my second state. However it wants to charge me $45 to download the second state even though I paid for it last year.  

 

I called customer service twice and keep getting disconnected after sitting on hold for 5-10 minutes. 

 

Suggestions?