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New laptop. Asking to pay for state again
I'm attempting to install the past two years tax returns onto a new MacBook. I use the desktop version. I have TT opened and it's asking me to download my states. The first one is installed and I get a message to add my second state. However it wants to charge me $45 to download the second state even though I paid for it last year.
I called customer service twice and keep getting disconnected after sitting on hold for 5-10 minutes.
Suggestions?
‎January 16, 2025
10:24 AM