TurboTax 2024

 I just ordered TurboTax2024 from Amazon.  I cannot get to the activation page. All I get is an error message when I try to open TT that tells me there was an error and TurboTax needs to close. I have tried every type of troubleshooting recommended and it doesn't say TT 2024 is not compatible.  Now what?  I can’t find any type of help from Intuit or TurboTax.  I purchased TurboTax Deluxe and have used TT products for years.