Help

So I have had multiple conversations with so called tax experts..And was told by more than one that the irs has possession of my tax forms..But when I contacted the irs they told me they have not recieved or will until the 27th of January. Turbotax experts even went as far to give me a false submission id number. I called to verify this number and was told again that they won't accept or issue any mef numbers  until the 27th.. at first these experts just kept telling me to wait 24 hours and promising that the irs has possession of my taxes..I can't help thinking that this is somehow not legal..Any help will be appreciated.