@ Baseballbill wrote:
I bought Turbo Tax at Costco and it downloaded, however it will not boot up. I have sent several messages about the issue with no response.!!!!!!!!!!! My email address is [email address removed]
Are you using the PC or Mac version of the desktop software?
Minimum system requirements:
https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-system-requirements/minimum-syst...
What does "will not boot up" mean? Does that mean you can't launch the downloaded installation file to even install the program, or does it mean you installed the software, but when you try to launch TurboTax, it won't launch the program? You should describe the problem in full and where the roadblock occurs.
"I have sent several messages about this issue but no response"
TurboTax Support only uses messaging on their authentic Facebook and Twitter pages. And they don't use email for Support. And for your privacy and security, please don't post any personal information such as your email address, etc. in this public Internet forum. No telling who might try to scam you.
