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I just got off the phone with my rep over at intuit and they told me that they are aware of the issue and that they are actively working on the issue. I was told that it isn't a bug in the installer of our version, but an issue with the activation server connection. No need to kill you firewall, antivirus, or other malware protections. No need to clear cache or cookies either. I was advised to try the software again tomorrow or in a couple days as they plan to have the issue resolved ASAP. I hope this helps everyone.