Yes, I have only ever used the online version. I've never purchased the desktop version. Is my description of how the Account Recovery is supposed to work accurate, letting you select from different accounts tied to the same email address/phone?
I was also a Mint user, and I'm concerned that perhaps something got mixed up in all the account transfers/syncs between Mint > Intuit Account. I also never made the jump to Credit Karma, so if the other profile began life as a Mint account, it might have gotten culled when the Mint accounts were deleted.
