I am pretty sure that I'm logged in with the same account (tried with email and phone) as I have the eFile confirmation emails. I have PDFs saved locally of all my previous returns as well. When I log in to TurboTax though, the returns stop at 2020. Last year this happened too, and I used the Account Recovery tool linked in this thread. That let me select from two different profiles (not sure if that's the terminology), and I was able to select the one that had the last few years' returns. It's not showing me that selection now.
Like I said, I have the PDFs, but I don't want to have to manually fill everything back in from those previous returns. My situation is more complex than a simple 1040 file (itemize, rental property, 1099 contract work, etc.), so this really is a big deal for me.
