I find that Intuit turbotax does not understand that all people that use their software do not have "fast" internet. It usuall takes my DSL about 3 or 4 hour to download, since the baud rate is so slow. Knowing how large turbotax home and office it would take me a day or two to download. being that last person on a phone line, Verizon stating that there will NEVER, EVER be fios place on phone lines that are 5 to 6 miles through the woods, I guess I will have to find another software. I don't mind spending that money for the software, but the management's answer was to "check with my ISP to see if there was a problem". I am lucky that I don't have intermittent service. Living in a rural area, having a desktop and not a lab top that I can lug around and find a "coffee shop that i can download from to rent a room at a motel to just download their program seems to be a bit much. Their new employee KEVIANA is a true wonder! She understood my problem and tried to make it right for me. but the only answer she got from either supervisor or tech was the quote above. I have used turbo tax for over 25 years and yet I now don't matter! Thank you, but NO MORE!
