I have tried 3 times to do electronic submission on my return. It keeps rejecting my return because of a W2 that the IRS says they do not recognized.

The W2 is the result of a class action lawsuit settlement.  IRS rejection read they cannot recognize the EIN or the Company name.  I verified this data with the sender and they confirmed it is correct and maintain they have sent out a thousand of these and we are the first one they heard of  having a problem.  If I must submit a paper return do I include this W2 with explanation?