Hi! Bought TTax online last TY2022. Program failed. Was trying again but apparently I have to buy the software again? Any way to apply ~$200 to same TY2022? Or pay 2x?

FYI went through support multiple times and support concluded "unknown error we can't help/fix it." So rather than dwell on can't be done by Intuit, I'm suggesting a workaround as I try again. TY for your consideration.