- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Get your taxes done using TurboTax
DoninGA,
Thanks again for the input/encouragement.
I FOUND A SOLUTION!! While taking to the kind customer support persons again, I fooled with the credit card expiraion date field (for the 100th time) and discovered that :
1. using the mouse to select the drop down and pick the month number does not work for 09-12
2. using the down arrow key to select the drop down and pick the month number does not work for 09-12
3. entering a number '1' displays the list with '10' selected but typing in another digit fails also.
4. Note that only part of the numbers (to about 09) are initially displayed on the month drop down and it is necessary to scroll the list to get to the higher numbers and those fail when any of the methods above are used.
HOWEVER
5. If you use a mouse click in the field to (partially) display the list and then USE THE MOUSE SCROLL WHEEL (instead of the grey scroll bar to the side of the display) TO SEE THE HIGHER MONTH NUMBERS - THEN THOSE NUMBERS CAN BE SELECTED !!!!!!
If anyone has contacts to be able to submit a software bug I'd certainly recommend this input.
Have now completed the payment process and received the license key.
Thanks DononGA and everyone.
I love this software and hope to keep it alive in a desktop environment where I have more control over security and options for installing/removing/reinstalling as needed.
rak22