I have been filing with Turbo Tax for 20 years. I paid for premium last year supposedly to have help when I need it. When I went to start my 2024 taxes, I saw that that 2023 taxes were not filed. I have the email from April stating that Turbo Tax filed them. I had a person helping me who said it would be resolved 3 weeks ago. I had one missed call from TT, with now call number of course. I still cannot get a supervisor or anyone to explain why TT did not file my taxes.
