For all those trying to second guess me, I have been using Turbo Tax since 2000. I'm not confusing anything and know the difference between a download, CD, and preparing returns on line. The problem I related did in fact happen several years ago.
The Intuit person who responded to this query apparently has not been with the company long enough to know what issues previously existed. That person also made an incorrect assumption abouit where the data was stored. I do not store old data in the default folder. I organize all previous data in a separate file with subfiles for each year.
When I encountered the problem several years ago the program couldn't locate my old data and I had to re-enter it manually. I even called and spoke to a representative who told me that if the data wasn't in the default file, the program wouldn't find it. Nonetheless, the issue has been resolved and the new download version worked just fine as to finding my old data. I have no clue what year the fix was made, but I am satisified it now works and I would still recommend Turbo Tax to those who are skeptical about using the download version.
