Get your taxes done using TurboTax

Thanks again, and I've done my Google search.  I was hoping for a recommendation from somebody.  I've used TurboTax for years and have an account with them.  I am unable to use a phone and need to ask them where my 2024 tax year disk is.  But I have no way of asking (other than email) and no way of finding out when/if they are going to send my disk.  That's why I need a software package with good customer support.  I'm wondering if Intuit is using the gov't as an example and going with the lowest bidder.  I guess you really do get what you pay for.  Sad, because TurboTax used to be good.