rjs
Level 15
Level 15

Get your taxes done using TurboTax

Are you trying to import the W-2? It's too soon for that. On the screen that says "Let's Start With a Bit of Info from your W-2," do not enter the EIN. Just leave it blank and click Continue. On the next screen click "Type it in myself." Then enter the W-2 manually.


If that doesn't solve the problem, tell us exactly what steps you are following to enter the W-2, at what point you have a problem, and exactly what happens. If you get an error message, what is the exact complete message?