Get your taxes done using TurboTax

I am using Windows 10.  I just launch the 2024 apps and received a 16 minute update.  When trying to update, I now receive the "Reading your return" which at least is a start in the right directions to transferring.  However, quits almost immediately.  Neither file does not transfer.  The 2 files are: I had opened the 2023, received an update, looked around in the data using the forms, and saved, and then tried again.  I attempted to open these files; the copy and the original.

Your suggestions that I make sure I am opening the right file, I only had one file and now I have two.

 

Thank you.