I have been using Turbotax for many years. I usually use Deluxe with State.
Today I looked at recent reviews on Amazon and was shocked at so many bad reviews. All of the problems seemed to be technical issues with installing and running. One reviewer said he could not get it to launch on Windows 10. Another said that he had to update his C++ libraries to get it to work and that when he contacted Intuit to get help they were clueless. Several said they were getting no help from Intuit. Several also said they were long time Turbotax users. One recommended waiting for a few months to see if it gets fixed. I've never seen so many bat TT reviews in another year. Many complained that they can't get refunds from Amazon and have software that doesn't work. I was reading the most recent reviews that were posted in the past few days.
I know that this year TT eliminated CDs and only has digital delivery. Maybe that is at least part of the issue. I have used digital delivery in previous years and never had a problem, but to be honest I was spooked by so many 1 star reviews. Some of them sounded technically competent so it didn't seem that they were all just not familiar with the process.
Do I need to be worried? Is there a problem with TT installing and running on Windows 10 or 11 or both this year?
