Here is the true answer and not the one that tech support failed to supply... Only took 90 minutes on the phone with tech support to figure out.
If you are using the software and you find out that your ID does not have an ISS (Date Issued), you will not be able to use this feature, instead remove the data from the ID number field and the expiration date field. Even though you have the Drivers License checked, it will allow you to continue as long as all the fields are empty.
