We are reading your post and teh learning plateau is at the intuit side. Saying the same silly responses over and over does not mitigate your intuit product issue. If everything you say about your turbo tax product is true then it still leave the simple question of why not offer the CD version and Charge $5 more for the physical product.
The learning plateau exists because you intuit workers are unwilling to honestly discuss the issue of CD's. You stopped producing them because you wanted more profits. there is no technical reason it is a greed issue. you couldhave mitigated the profit choice by charging extra for the CD. You choose poorly.
You are trying to cover your poor choice with arrogances, misdirection and silly responses.
Now are you Intuit employees capable of learning or not? Have you hit a learning plateau at intuit?
