You Turbotax people are completely ignoring your customers here. Your answers to the comments are demeanign and offensive. you are proving you do not understand or even care about your customers
1. Stop saying it is just the same.
2. Stop assuming you understand teh custoemr internet and equipment availability.
3. Stop assuming your corporate leaders even thought through this decision beyond the profit motive.
4. Start actually listening. You clearly need a different solution then you have offered.
