Your opinion is noted, the company has already made a decision, and I suspect it is too late to master CDs and get them into stores even if there was a massive wave of complaints.
In case you didn't know, the downloaded program is the exact same software as the CD version. The downloadable version is not crippled or different in any way. (The online-only version is very different, of course, but that's not what we are talking about.) The CD is just a delivery system. And, because the CD is mastered before the tax forms are finalized, even if you buy a CD, you always have to do one or more full downloads to update the software before you can file. So the only thing that is changing is the method of putting that first, unfinished copy on your computer.
We also believe (but have not 100% confirmed) that Turbotax boxes will still be sold in stores, like Staples, Costco, and Target. The box will contain a code for a pre-paid download, rather than a physical CD, but you will still be able to use sales, coupons or other discounts in-store.
