After going in circles with the automated system for nearly 10 minutes I was finally able to get a rep on the phone. That system is terrible. Is there some way to complain to someone that might actually care that a customer service tool is serving customers poorly?
I have already paid for TT online, with state, and filed an extension earlier this year.
https://www.irs.gov/newsroom/irs-announces-tax-relief-for-victims-of-hurricane-helene-in-south-carol...
