Final Update: I was able to somehow find a "back door" to accomplish the task of downloading the 2023 TT program. I discovered that I had previously signed in to my Intuit account with one name, and a different user name on Turbo Tax. The license was only linked to one of those accounts, and as a result, one account was not recognizing the license. Once the license was linked to the correct user name, it allowed me to download the 2023 TT program. I now have it up and running and have finished transferring the 2023 tax files. I will now be able to populate the information once I download the 2024 tax program. All is good. Thank you all for your assistance.
