I'm not sure what you are seeing, but I know that if you start a return online now, you won't be able to e-file, even if you pay. At this late stage, you need to buy Turbotax as a download to install on your own Mac or PC. You can buy direct from Intuit, or probably still from some reliable online sellers like Amazon or Best Buy. You also won't be able to e-file, so expect to print your return and mail it in.
