I filed with Turbotax for 2023 return. The system will not allow me to add tax pro services to my account. I’ve talked to reps no one can help me.

I currently have the deluxe version and I need to file an amended return. There is no option to speak with a tax pro or add tax pro services. When I navigate to the website and try start with a tax pro, after I’m forced to log in I always end up within my account with no option for a tax pro, no button, nothing. I’ve talked with phone reps totaling hours and we have clicked on and searched every single thing in the system and there is no option for a tax pro. I simply want to pay for tax services for an amended return