return rejected, your fault?

I have previously listed both my children as my dependents because they are. But for the purposes of claiming head of household, I claim my daughter and my ex-wife claims my son.

 

This year I selected my son as "Not a dependent" - it was there when I checked why it was rejected. But apparently the government rejected the form because turbotax must have listed him as a dependent, even though I explicitly stated "not a dependent"

 

Why do you have the "not a dependent" option if you don't adjust the income tax return accordingly? I'm counting on you to be the experts. 

 

There were other things very wrong with your web-based program. It kept asking me to change "misc expenses" for my consulting business but I would enter 0 or $0 and nothing happened. I tried entering 999999 and it took that: suddenly my income was negative $940,000! That allowed me to get to the page where I could select business expenses. But being stuck on a page where it said "enter expense" with a box to put it in, but then nothing would happen, cost me a ton of time. At the very least, it should have sent me back to the page where expenses were entered, not given me a box to enter a number in that didn't work.  Pretty shoddy and it makes me wonder if maybe you purposely have bugs inyour program so people will accept the "professional help" option out of desperation. Now I'm wondering if I should look for another method to prepare my taxes.