If your Newport Group (401k) account was suddenly marked as "inactive" and cannot be reset to "active," first check for system maintenance or issues on the Newport Group's side. Try reconnecting your account manually by removing and re-adding it to the financial platform. If the problem persists, contact Newport Group's customer service to verify your account status, and also reach out to the financial platform's support team to investigate the issue. Clearing your browser cache or app data may also help resolve the syncing problem Softmola.
