dennis111
New Member

Get your taxes done using TurboTax

Thank you, Thank you, Thank you.  I wasted most of the day and well into the night trying to figure out why I could not import date from Schwab into Turbotax.  I thought my Turbotax Deluxe program was somehow corrupted, so I decided to delete it and reinstall it.  (Not an easy feat:  the uninstaller would not work because it didn't like the application path, so I had to delete the directory and all files and then delete every reference I could rind in the registry.  Then, and only then, was I able to reinstall the Turbotax Deluxe program.)   Well, the data import still didn't work.  I found out that other imports from other sites did work just fine, so I determined that the problem was not with Turbotax but with Schwab.  I called over to Schwab but the rep was totally unable to help.  I searched online and found nothing.  I searched youtube and found nothing.  Then I logged into the Intuit community and found your comment that the entire problem was the Brave Browser (which I was using).  You had great info on how to disable some of its security features, but I just changed my default browser to Chrome, and voilà, the import worked perfectly!  I would have been nice if either Turbotax or Schwab were to advise, prominently, "Don't use the Brave Browser!"  Thank you for your post. Without that one piece of information, I'd still be wasting time barking up the wrong tree.