If TurboTax users knew that their TurboTax files (i.e. tax returns and data) are innaccesible after 3 years (as told to me by TurboTax supervisor, apologetically) then many may have chosen to NOT PURCHASE these products. Access to this information is necessary for many everyday reasons, including audits. That access to the program and data is impossible is just ludicrous, and should not be accceptable to TurboTax customers.
