If you are using Turbotax online, you may need to contact customer support by phone, they can do a screen share and look at your documents.
If you are using turbotax installed on your own computer, you can click the "Form" button to change to forms mode. Look for both form 2441, and any separate child care worksheets, and look for items in red. Also look for any other forms or worksheets with a red (!) next to it.
