Get your taxes done using TurboTax

if you used the IRS website did you print out or save the confirmation. if not obtain a copy of the bank statement showing the payment clearing.   

your first option is to call the IRS. have the documents handy because there are tracing numbers or a confirmation code that the agent will ask for 

Call 800-829-1040

  • Choose your language,
  • Then choose option 2
  • Then 1
  • Then 3
  • Then 2
  • When it asks you to enter your SSN or EIN do nothing – wait - - After it asks twice, you will get another menu
  • Then 2
  • Then 3

It should then transfer you to an agent. Note when its phone line are busy you may be on hold for a long while or disconnected

 

 

other option

send the notice, documentation and a letter explaining the balance due was been paid timely but that you accidently omitted the extension payment from the return. ask that the enclosed documentation showing the payment be reviewed and credit given. sign the letter   

 

in either case ask that any penalties or fees for the bounced payment be waived because the IRS should not have charged your a/c the second time.