Marty A
Returning Member

Get your taxes done using TurboTax

I have been using Turbotax for over 25 years as well.  I always use the CD.  Last year, I had a problem with the CD being corrupt.  Tech support told me to use the online version as it "is the same."  However, once using it, I discovered it is NOT the same.  The online/downloaded version does not have a Forms option!  (When I called back to tech support, that next person said, "it is not the same and the previous person should have told me that.")   I often go from the interview back to the Forms to review and see the finished product.  I could NOT do that.  It was so frustrating.  I am looking at switching to HR Block or something else that has those features.  At this point, if I have to use a downloaded version, I'm not going with Turbotax as I could not navigate it the way the CD works.  Their own people know that, too.