Get your taxes done using TurboTax

if the IRS website shows it is in process contact them since only the IRS can provide a reason for the long delay. However, you should have received some correspondence from them. 

 

Call 800-829-1040

  • Choose your language,
  • Then choose option 2
  • Then 1
  • Then 3
  • Then 2
  • When it asks you to enter your SSN or EIN do nothing – wait - - After it asks twice, you will get another menu
  • Then 2
  • Then 3

 

It should then transfer you to an agent. Note when its phone line are busy you may be on hold for a long while or disconnected