TurboTax service is TERRIBLE. Full of EXCUSES from the tax experts!!! With this pre-price preview rate of $409, I can get a CPA to amend 2022 tax and file my tax for me in 2023 both State and Federal Taxes. TurboTax took my paid service fees of $200+ for HORRIBLE guided tax experts in 2022, 3+ days, and almost a week waiting period and an extension of my 2023 tax year, and still couldn't figure out my personal income tax with only TWO 1099-B statements with less than 200 option transactions, a HSA tax form, and TWO W2 statements. TURBOTAX service is getting WORST year over year and over charging their customers!!!
During TAX season, I never get to talk to any TAX EXPERT and I had to file for EXTENSION.
TERRIBLE!!!!!
The more you complain, the more TurboTax slows down its customer service and charges you more. This is the way you treat your customers. I can't sit in silent about this issue and I will let many people know as much as I can.
