It occurred yesterday (Aug. 4, '24) when I'm doing my return for Tax21. The software works without any other issue except this error message.
I've confirmed with a Fidelity Representative: tax info (e.g. data of 1099 forms) "import" function is available from Fidelity's system for at least past 7 years.
I also noticed even though TurboTax displays a Fidelity logo and "Enter the information below to access your available investment tax forms...", but there is no box/field letting me enter my user ID/password (so that TurboTax can access my info at Fidelity.)
And there's no instruction telling me to enter user ID/password anywhere else. And I did not see any obvious pop-up in my Chrome browser (witch was open at that time).
Please help!!!
