TurboTax sucks

I have used turbo tax for years.  This year had to file an extension unable to file my taxes online.  Error message” A server problem occurred while processing the refund transfer. Please try to e-file again and if that fails contact customer service.”  Called customer service 10 times each time the person on the phone acts as if they never have heard of such issue. Tells me clear cookies reset browser go to print documents etc etc.  still unable to file.  No resolution by turbo tax.  This is there issue and it’s obviously wide spread based on all the comments.  Crazy how they still want me to pay for a service that isn’t working and they won’t fix even to print and mail.  Fix your problem turbo tax !!!!