How to get 1116 to load carryovers from previous year

I have two 1116 - general and passive.  It's the same situation every year.  However this time TT is not loading the previous year carryovers into the 1116 forms - all carryover is showing empty.  I tried deleting all the forms and re-creating but its same story.  Not allowed to start over again after already paying as well.  Any help to force turbotax to load the carryovers from previous years returns.