100% agree. I will be canceling my Quickbooks subscription and will not be using TurboTax next year because of this. I filled out my entire tax form only to find out I can't downgrade even though I am done. I have a 9 week old and don't have time to clear and start over. This is a HORRIBLE service. Can't believe there's no way to remove the charge before you're finished if you haven't used the service.
