JotikaT2
Employee Tax Expert

Get your taxes done using TurboTax

Please contact the IRS to discuss the payment that was made.  It's possible it was not credited to the correct social security number if you filed a joint return, for example. The payment should be applied to the primary taxpayer.  Typically, calling and speaking to a representative as well as having the applicable proof of payment information available during the call should help.  

 

Please see this link from the IRS about the notice you received and steps to take as well as this guide of what to have on hand when you call the IRS.

 

@jrperkins 

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