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Get your taxes done using TurboTax
hi @JotikaT2
Thanks for responding. I've been through the federal interview questions multiple times now and always checked the box to say that I did not have any Dependent Care expenses in 2023. The form 2441 is being generated with information about the specific childcare provider that I reported on my 2022 return so I have to assume that Turbo Tax is generating this form based on my 2022 responses and that this is a bug with the Turbo tax software that is unresolved.
Re. being a nonresident, there is an input in the federal interview screens that specifically asks if I am a nonresident. I checked the box to confirm that I am and there was no error message informing me that I could not use the Turbo Tax platform to complete my return.
I had paid the federal filing fee of $193 as I thought my return was ready to file, prior to the error message regarding form 2441. I have now also paid $80 to purchase the desktop software version as I understand it has more functionality to edit the underlying forms and am hoping it might not have the same bug regarding the form 2441. How do I contact Turbo tax to ask for a refund of my original filing fee, as I am unable to file while this is still unresolved?
Thanks for your help.
Nicola