Thank you, @mesquitebean. Yes it’s definitely not coming to my email spam or anywhere else, I’m using my phone to check my email so I’m not navigating away. I am successfully getting these community emails to my email account though so I don’t know what the issue is with email. I don’t have a second email address so I can’t try changing that. When I say I didn’t receive a code, it just shows a little waiting sign and then doesn’t move from the page. That makes me think that the software is malfunctioning.
do you know how I can escalate this with TurboTax employees other than phoning which is prohibitively expensive from Australia?
thank you for your time.
