the letter is for the community
if you read my post, you'd see I'd already filed a case with OOP
I don't want community members to waste time on this bug as they've been deliberated Bricked. I also want forum members to escalate the bug to get the attention of OOP. if you're annoyed with poor program behavior and BS, then file a ticket. thanks for the link, perhaps others will post their issues there as well.
Generally, these forums are badly organized and organic, they aren't FAQs and don't provide 'problem' 'symptom' 'solution' 'outcome' format, so end users can quickly fix issues, instead one has to scroll through hundreds of pages, and no consolidation or summaries are provided anywhere with containers of relevant links. Every reader wastes minutes, looking through multiple articles for their particular problem.
