"The existence of turbotax represents structural inefficiency and a burden placed on all Americans for the benefit of companies like intuit."
TurboTax is a commercial product produced by a public corporation, the purchase and use of which is entirely voluntary. It is hardly a "burden placed on all Americans."
American tax laws are written by Congress, the elected representatives of the American people. If you would like those laws to change, write your Congressman. If you don't agree with your Congressman's views on taxes, you're free to vote for someone else.
I don't know which countries you consider "normal", but I'd venture a guess that many, if not most of them, impose a higher tax burden on their citizens than does America.
**Answers are correct to the best of my ability but do not constitute tax or legal advice.
