yunwang
New Member

They rejected my refund after calling twice. i want to share my experiences of being double charged for the service I wasn't allowed to remove and they didn't complete.

if you cannot fulfil what i am paying for, at least don't charge me for that or let me remove that item from the order. Instead, you charge me all of them and told me you can do nothing about it? If I accidentally clicked into more state tax return, are you gonna charge me all of them? I am generally happy with all the help and assistance during the process, but I am really upset about this particular issue. It feels like I am charged by force and got scammed.